Customer Service

Bilingual Representative/Order Management

Our client a Fortune 100 Company is currently looking for a mature Bilingual  Representative.

Job Responsibilities:

  • Support the sale of products to customers by entering, managing, and when necessary, expediting orders to facilitate the timely delivery of products to customers
  • Answer an calls/e-mails daily from customers, distributors, agents and outside sales personnel
  • Process requests for quote by providing pricing and product availability, and proactively following up on quotes.
  • Communicate with customers, distributors and agents in English and French in a professional and timely manner both verbally and written
  • Provide back up assistance and coverage for other team members
  • Participate in cross-functional projects, both on a departmental and company-wide basis and share pertinent information with fellow team members

Key Job Requirements:

  • Proficiency in Microsoft Office Systems, EXCELL and Windows XP
  • Analytical, documentation, and problem solving skills required
  • Technical aptitude to understand product functionality, specifications and applications
  • Excellent written and verbal skills necessary
  • Time management skills, especially the ability to organize and manage multiple priorities
  • High proficient in French verbally and written

 

Experience:

Minimum of 2-3 years experience in a BILINGUAL Customer Service position.

Job Overview

  • Date Posted: Posted 2 months ago
  • Location: Toronto
  • Job Title: Bilingual Representative/Order Management
  • Salary: $$40K - $45K
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